Information, Advice & Support
Surrey Family Information Service
The Surrey Family Information Service want to support all parents and carers, professionals, children and young people (aged 0-25), to help them make informed decisions about services or support they may want or need to access. To help you find services available in your local area, or online, they have created a directory of over 8000 services (including ones offered by organisations other than Surrey County Council), covering SEND, childcare, health, education, social care, leisure and help and support services. If you can’t find what you are looking for online, they also have an enquiry service where you can contact the team for further help, information or advice online, over the phone or by email.
You can also find useful information using the links below:
Child Accident prevention week 4-10 June 2018 – poster and resources
Alcohol Package Booklet – April 2018
Child Deaths and Bereavement Support
See our Child Deaths and Bereavement Support page
Child Sexual Exploitation
Apps and Social Media Library (PDF) – a comprehensive list of apps and social media websites with descriptions
Child sexual exploitation advice for parents
Surrey Police – Sexual Exploitation
Child Sexual Exploitation – Children’s Social Care
Understanding CSE – free resource to help recognise and understand CSE
Children & Young People who self harm
Self harm – Health and Wellbeing Surrey
Information to follow
Honour Based Violence and Forced Marriage
Mental wellbeing – Health and Wellbeing Surrey
Online Safety and Technology
Common Sense Media – a list of aged based rating criteria for apps, games, films, music and more
Apps and Social Media Library (September 2017) – a comprehensive list of apps and social media websites with descriptions
Education for a connected world – describes the digital knowledge and skills that children and young people should have the opportunity to develop at different stages of their lives. Published by UK Council for Child Internet Safety (UKCCIS) February 2018
A Parent’s Guide to Dealing with ‘Sexting’ (866.4 KB)
E-Safety – BBC Webwise
Simplified social media terms and conditions (from the Children’s Commissioner)
SHOuT (Surrey Hear Our Thoughts) – advice for parents about Sexting
The NSPCC has published new advice for parents on how to talk to children about the risks of online pornography and sexually explicit material
Leaving children at home alone
Child car seats
Road safety for families
Home fire safety visit
Minor Illness Leaflet for Parents and Carers
Bruising in infants who are not independently mobile
Dangers of accidental child drowning involving use of bath seats
Talking to your Children about Emotional Resilience and Self Harm E-Learning – Link to E-Learning on the Virtual College website for parents, aims to provide essential information that empowers and equips parents to better communicate with their children on the issue of self harm.
Encourage children’s safe participation in sport
Signs of Safety
Signs of Safety approach leaflet for parents – March 2018
Child Protection Enquiries Leaflet
Proposed Online Safety Initiatives – Government press release February 2018
The NSPCC has published new advice for parents on how to talk to children about the risks of online pornography and sexually explicit material.
There is a range of help and support available for young people and their families in Surrey.
CFAB has created three factsheets for professionals regarding child trafficking which can be found here: http://cfab.org.uk/resources
Relocation of CAMHS One Stop
Please find attached a briefing about the relocation of CAMHS One Stop, Surrey’s team which receives and processes referrals into Mindsight Surrey CAMHS.
The relocation will affect written referrals only: all other details are staying the same.
Over the weekend of the relocation, the opening hours of CAMHS One Stop will change temporarily while the team move. They will be:
- Friday 24 November: closed at 5pm.
- Saturday 25 November: closed.
- Monday 27 November: open as usual 8am – 8pm.